Free Shipping Bar Attributes
FAQ
Find answers to all common questions about shopping, payments, shipping, warranty, and customer support.
Shopping Information
Use the search bar at the top of the page by typing keywords, or browse products by category. You can also filter results by price, popularity, or newest arrivals.
Yes. Click the heart icon on any product page to add it to your wishlist. You can view your wishlist anytime if you are logged into your account.
Each product page shows real-time stock availability. If an item is out of stock, you can subscribe to receive notifications when it becomes available.
Yes. Guest checkout is available, but creating an account allows you to track your orders, view purchase history, and save shipping details for faster checkout.
Absolutely. All items are sourced from trusted suppliers and undergo strict quality checks before shipping.
Payment Information
We accept:
Credit/Debit Cards (Visa, MasterCard, American Express)
PayPal
Bank Transfers (EUR & USD)
Cryptocurrency (BTC, ETH, USDT, TRC20)
Yes. All transactions are encrypted with SSL technology and processed via secure third-party gateways.
Yes. Enter the coupon code during checkout. Each coupon can only be used once per order and cannot be combined with other promotions unless stated.
If payment fails, check card or account details and try again. If issues persist, contact your bank or PayPal, or reach out to our support team.
Yes. Crypto payments are accepted in BTC, ETH, USDT (TRC20). Refunds for crypto orders are issued in USDT or store credit based on market rates.
Order & Returns
Browse products and select “Add to Cart” .
Proceed to “Checkout” and enter shipping and payment details.
Confirm your order and you’ll receive a confirmation email.
Orders can be modified or canceled within 12 hours of placement. After that, the order enters the shipping process and cannot be canceled.
Contact [email protected] with your order number and issue description. You’ll receive a Return Authorization Number (RMA) and shipping instructions.
Defective or incorrect items: we cover shipping.
Change of mind or personal reasons: customer covers shipping.
Yes, exchanges are allowed for defective products within 30 days of delivery.
Refunds are processed within 5–10 business days after receiving and inspecting the returned item. For crypto payments, refunds are issued in USDT or store credit.
Shipping Information
We ship worldwide, including North America, Europe, Asia, Africa, Oceania, and the Middle East.
| Shipping Method | Estimated Delivery | Tracking | Cost |
|---|---|---|---|
| Free Shipping | 20–60 Business Days | Yes | Free |
| Standard Shipping | 14–20 Business Days | Yes | Calculated at checkout |
| Express Shipping | 7–14 Business Days | Yes | Calculated at checkout |
Yes. Use the tracking number provided in your shipping confirmation at 17Track.
Free and standard shipping may deliver to PO Boxes, but express shipping may require a physical address.
Contact [email protected] immediately with photos. We will arrange a replacement or refund as per our Return & Refund Policy.
International customers are responsible for any customs fees or import taxes. These are not included in product or shipping prices.
Warranty & Product Support
Yes. Most electronic accessories have 6–12 months warranty for manufacturing defects. Refer to our Warranty Information page for full details.
Email [email protected] with your order number, photos of the defect, and a description. We will provide instructions for replacement or repair.
Warranty covers manufacturing defects but does not include:
User damage
Water or liquid damage
Unauthorized repairs or modifications
Normal wear and tear
International Orders
Yes, we ship to almost every country.
Shipping time varies by country and chosen method.
Customs duties and taxes are the buyer’s responsibility.
Yes, crypto payments are accepted worldwide. Refunds for crypto are issued in USDT or store credit.
Account & Customer Support
No, but creating an account allows faster checkout, order tracking, and wishlist management.
Email [email protected] or use our Contact Us page.
Monday to Friday, 9:00 AM – 6:00 PM (GMT+1).
Yes! Customers can leave reviews on product pages after purchase.
