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Last Updated: November 1, 2025

At ElectroBest.net, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase on our website. By using our site, you agree to this Privacy Policy.

1. Information We Collect

We may collect both personal and non-personal information from you when you visit our website, register an account, place an order, or contact our team.

a. Personal Information

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (credit/debit card, PayPal, cryptocurrency, etc.)

  • Account login credentials (if you register an account)

b. Non-Personal Information

  • Browser type and device information

  • IP address

  • Pages viewed and time spent on our site

  • Referring URLs and search queries

c. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and shopping cart

  • Improve user experience and site performance

  • Track analytics for marketing and advertising

You may disable cookies through your browser settings, but some features may not function properly.

2. How We Use Your Information

Your data helps us provide a smooth shopping experience. We use your information to:

  • Process, confirm, and deliver orders

  • Send order and shipping updates (including 17TRACK tracking links)

  • Provide customer service and technical support

  • Improve website performance and security

  • Send promotional offers or product updates (with your consent)

  • Prevent fraudulent or unauthorized transactions

3. Payment Methods

We accept multiple secure payment options:

  • Credit/Debit Cards (Visa, MasterCard)

  • PayPal

  • Bank Transfer

  • Cryptocurrency (Bitcoin, Ethereum, Tether USDT, and more)

All payments are processed through secure, encrypted gateways.
We do not store your full credit card or crypto wallet information on our servers.

4. Shipping Information

a. Shipping Coverage

We offer worldwide shipping to most countries through our trusted partners.

b. Available Shipping Methods

  • Free Shipping (available on selected products)

  • Standard Shipping (14–40 business days)

  • Express Shipping (7–14 business days)

Delivery times may vary based on destination, customs, and courier availability.

c. Order Tracking

You can track your order anytime via 17TRACK using the tracking number provided in your order confirmation email.
We send tracking updates automatically once your package is shipped.

5. Data Sharing and Disclosure

We never sell or rent your personal information.
However, we may share necessary data with:

  • Shipping partners (for delivery and tracking)

  • Payment processors (to handle secure transactions)

  • Analytics and marketing services (to improve our performance)

  • Law enforcement (if required by applicable law)

6. Data Security

We use SSL encryption, firewalls, and advanced data protection protocols to safeguard your information.
Only authorized personnel have access to your data.
Despite our best efforts, please note that no system is completely secure online.

7. Data Retention

We keep your data only as long as necessary to:

  • Complete your purchase and delivery

  • Resolve disputes or customer service issues

  • Comply with legal and tax obligations

After that, your data is safely deleted or anonymized.

8. Your Rights

You have full control over your personal information. You may:

  • Request a copy of your data

  • Ask us to correct or delete your information

  • Withdraw consent for marketing emails

  • Request restriction or transfer of your data

To exercise any of these rights, contact us at [email protected].

9. International Customers

Since we ship internationally, your information may be transferred and processed in other countries.
We ensure all data transfers comply with GDPR and relevant privacy laws.

10. Children’s Privacy

We do not knowingly collect data from children under the age of 16.
If we become aware that a child has provided personal information, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in laws, technology, or our practices.
All updates will be posted on this page with the revised “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy, shipping, or data use, please contact us:

📧 Email: [email protected]
🌐 Website: https://www.electrobest.net

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