Return & Refund Policy

Last Updated: November 1, 2025

At ElectroBest.net, we want you to be completely satisfied with your purchase.
If you are not happy with your order for any reason, this policy outlines your rights and how we handle returns, replacements, and refunds.

1. Eligibility for Returns

We accept returns on most products within 30 days of delivery, provided that:

• The item is unused, unworn, and in its original packaging.

• All accessories, manuals, and tags are included.

• You have a valid proof of purchase (order number or receipt).

Please note that certain items cannot be returned, including:

• Items on sale or purchased with discount codes (unless defective).

• Electronic accessories that have been opened or used.

• Custom or personalized products.

• Digital or downloadable goods.

2. Return Process

To start a return:

1. Contact us at [email protected] with your order number, reason for return, and photos (if applicable).

2. Our support team will review your request within 2–3 business days.

3. If approved, you will receive a Return Authorization Number (RMA) and return address.

4. Ship the product back to us using a trackable shipping method.

⚠️ Important:

• Do not send any returns without prior authorization.

• Packages returned without an RMA number may not be processed.

3. Return Shipping Costs

• If the return is due to our error (wrong item, defective, or damaged product), we will cover all shipping costs.

• If the return is due to a change of mind, wrong size, or other personal reasons, the customer is responsible for the return shipping cost.

We recommend using a trackable service such as DHL, FedEx, or your local postal carrier.

4. Refunds

Once your return is received and inspected:

• You will be notified by email regarding the approval or rejection of your refund.

• Approved refunds will be processed within 5–10 business days to your original payment method.

Refunds for Cryptocurrency Payments

• Orders paid via crypto (BTC, ETH, USDT, etc.) will be refunded in USDT (Tether) or store credit, equivalent to the product’s value at the time of refund processing (based on the current market rate).

• Network transaction fees may apply.

5. Late or Missing Refunds

If you haven’t received your refund after 10 business days:

1. Check your bank or payment provider again (some banks take longer).

2. Contact your credit card company or PayPal (it may take time before your refund is officially posted).

3. If you’ve done all of this and still have not received your refund, please contact us at [email protected].

6. Exchanges

We only replace items that are defective or damaged.
If you need an exchange for the same product, contact us at [email protected] with your order number and a description of the issue.

7. Damaged or Defective Products

If you receive a damaged or faulty product:

• Contact us within 7 days of delivery with photos or video evidence.

• We will arrange a replacement or issue a full refund (including shipping).

8. Cancellations

You may cancel your order before it ships for a full refund.
Once your order has been dispatched, cancellation is no longer possible — but you may still request a return after receiving it.

9. International Orders

We offer worldwide shipping, but please note:

• Return shipping for international orders is at the customer’s expense (unless defective).

• Customs duties, taxes, and import fees are non-refundable.

10. Contact Information

If you have any questions about returns or refunds, please contact us:

📦 Returns Email: [email protected]
🌐 Website: https://www.electrobest.net

11. Policy Updates

We may update this Return & Refund Policy from time to time to reflect changes in our practices or for legal compliance.
Any updates will be posted on this page with the new “Last Updated” date.