Terms & Conditions

Last Updated: November 1, 2025

At ElectroBest.net, we value transparency and customer trust.
By accessing or purchasing from our website, you agree to comply with the following Terms & Conditions.
Please read them carefully before using our website or placing any order.

1. General Information

This website is operated by ElectroBest.net (“we,” “our,” or “us”).
Throughout the site, the terms “you,” “your,” and “customer” refer to the user or purchaser of products from our store.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.
If you do not agree to all the terms, please refrain from using our website.

2. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not violate the rights of, or restrict or inhibit the use of, any third party.
Any unauthorized use, including hacking, data mining, or fraudulent activities, is strictly prohibited.

3. Products and Descriptions

We make every effort to display product images and descriptions accurately.
However, colors, dimensions, or specifications may vary slightly due to device display settings or supplier updates.

• All prices are listed in EUR (or other supported currencies).

• We reserve the right to modify or discontinue any product at any time without notice.

4. Pricing and Payments

All prices are displayed inclusive of applicable taxes unless stated otherwise.

Accepted Payment Methods

We accept the following payment methods:

• Credit/Debit Cards (Visa, MasterCard, etc.)

• PayPal

• Bank Transfer (EUR & USD)

• Cryptocurrency (BTC, ETH, USDT, TRC20)

Crypto Payments

• Payments made in cryptocurrency are final and non-reversible.

• Refunds (when applicable) are processed in USDT (TRC20) or store credit, based on the market rate at the time of refund approval.

We do not store or have access to your payment information. All transactions are securely processed through trusted third-party gateways.

5. Order Confirmation

Once your order is placed, you will receive a confirmation email containing your order details.
If you do not receive a confirmation within 24 hours, please contact [email protected].

Orders may be canceled by us in cases of:

• Product unavailability

• Payment verification failure

• Suspected fraudulent activity

6. Shipping and Delivery

We offer International Shipping to most countries worldwide.
All orders are processed within 1–3 business days after payment confirmation.

Shipping Methods

• Free Shipping (20–60 business days)

• Standard Shipping (14–40 business days)

• Express Shipping (7–14 business days)

You can track your order anytime using 17track.net with your tracking number provided by email.

⚠️ Please note:

• Shipping times are estimates and may vary due to customs, local delivery conditions, or holidays.

• We are not responsible for delays caused by external couriers or customs authorities.

7. Customs and Import Duties

International customers are responsible for any customs duties, taxes, or import fees charged by their country.
These charges are not included in the product or shipping prices.

8. Returns, Refunds & Exchanges

Please review our Return & Refund Policy for detailed information.

In summary:

• Returns are accepted within 30 days of delivery.

• Refunds are processed to the original payment method (or crypto equivalent).

• Customer pays for return shipping unless the product is defective or incorrect.

9. Intellectual Property

All content on this website — including text, graphics, images, logos, and product descriptions — is the property of ElectroBest.net or its content suppliers and protected by international copyright laws.

You may not reproduce, distribute, or use any content without written permission.

10. Limitation of Liability

ElectroBest.net shall not be liable for any indirect, incidental, or consequential damages arising out of:

• The use or inability to use our products or services.

• Delays or shipping issues caused by third-party couriers.

• Data loss or unauthorized access caused by external factors.

Our total liability for any claim related to a purchase will not exceed the amount paid for that specific order.

11. Warranty Disclaimer

Unless otherwise stated, all products are sold “as is” without additional warranties.
Some manufacturers may offer separate warranties, which are handled directly through them.

12. Account and Security

You are responsible for maintaining the confidentiality of your account information and password.
We reserve the right to suspend or terminate accounts found to be engaging in fraud or violating our policies.

13. Cancellations

You may cancel your order before shipment for a full refund.
Once shipped, you must follow the standard return process.

14. Third-Party Links

Our site may contain links to third-party websites (e.g., tracking, manufacturers).
We are not responsible for the content, accuracy, or practices of any external sites.

15. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the European Union.
Any disputes arising under these terms shall be subject to the exclusive jurisdiction of competent EU courts.

16. Updates to Terms

We may update these Terms & Conditions periodically to reflect operational, legal, or regulatory changes.
The latest version will always be available on this page, with the updated “Last Updated” date.

17. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

📧 Email: [email protected]
📦 Returns: [email protected]
🌐 Website: https://www.electrobest.net