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Warranty Information
Last Updated: November 1, 2025
At ElectroBest.net, we take pride in providing high-quality electronic accessories and ensuring our customers have complete confidence in every purchase.
This Warranty Information page explains what is covered, how long coverage lasts, and how to make a warranty claim if needed.
1. Warranty Coverage
All eligible products sold on ElectroBest.net come with a limited warranty against manufacturing defects in materials or workmanship under normal use and conditions.
This warranty covers:
Manufacturing or material defects.
Faulty components or workmanship.
Malfunctions occurring under normal operating conditions.
2. Warranty Duration
Warranty periods vary depending on the product category:
| Product Type | Warranty Period |
|---|---|
| Electronic Accessories (Chargers, Cables, Adapters) | 6 Months |
| Smart Gadgets (Wearables, Accessories, etc.) | 12 Months |
| Audio Devices (Earphones, Headsets, Speakers) | 12 Months |
| Other Accessories (Cases, Mounts, Stands, etc.) | 3–6 Months |
⏱️ The warranty period starts from the date of delivery, as confirmed by your tracking information.
3. What Is Not Covered
This warranty does not cover damage or defects caused by:
Accidents, misuse, or improper handling.
Unauthorized repairs, modifications, or disassembly.
Exposure to liquids, extreme heat, or corrosion.
Normal wear and tear (such as scratches, dents, or fading).
Damage caused by external events (e.g., lightning, power surges).
Lost or stolen products.
Products received as free gifts, giveaways, or promotional items are not eligible for warranty service.
4. Proof of Purchase
To validate your warranty claim, you must provide:
The original order number or invoice from ElectroBest.net.
Clear photos or videos showing the defect.
A description of the issue and when it occurred.
Warranty claims without proof of purchase cannot be processed.
5. Warranty Claim Process
If your product experiences a defect within the warranty period, please follow these steps:
Contact our support team at [email protected].
Include your order number, photos or video of the issue, and a description of the problem.
Our team will review your case and provide instructions for return or replacement.
If approved, we will:
Repair the item (if applicable), or
Replace it with a new product, or
Refund the value to your original payment method or store credit.
⚙️ In some cases, you may be asked to return the defective product to our warehouse before the replacement is shipped.
6. Shipping Costs for Warranty Claims
Within the first 30 days: Return shipping is covered by ElectroBest.net if the product is defective.
After 30 days: The customer is responsible for return shipping costs.
Replacement shipping from us back to you is always free.
7. International Warranty Service
Our warranty applies globally.
Customers outside our primary shipping zones can still make claims, but may need to cover international return costs.
We do not guarantee local repair or replacement availability in all regions.
8. Product Availability and Replacements
If the exact model of your product is no longer available, we will replace it with an equivalent or upgraded item of equal value.
Warranty replacements do not extend the original warranty period.
9. Warranty on Refurbished or Replacement Items
Products replaced under warranty are covered for the remaining duration of the original warranty period, or 30 days from replacement — whichever is longer.
10. Limitation of Liability
To the fullest extent permitted by law, ElectroBest.net is not liable for:
Any indirect, incidental, or consequential damages.
Data loss or damage to other connected devices.
Loss of time, inconvenience, or financial loss beyond the product’s purchase value.
This warranty gives you specific legal rights, and you may also have other rights depending on your country.
11. Third-Party Products
Some branded or third-party products sold on our website may be covered by the manufacturer’s own warranty.
In such cases, warranty service is handled directly by the manufacturer.
Please refer to the product page or packaging for details.
12. Contact Us
For all warranty-related inquiries or claims, please contact our dedicated support team:
📧 Email: [email protected]
📦 Returns & Warranty: [email protected]
🌐 Website: https://www.electrobest.net
